Not quite what you expected? You have 15 days from delivery to return your order.
Conditions
- Items are unworn, unwashed and have all tags attached
- In their original packaging
How it works
- Register your return by sending an email to info@jannahe.com
- Send the package to:
Jannah Erdtracht
Grasweg 79
1031 HX Amsterdam
The Netherlands
Return shipping is at your own expense.
Your refund
Once we've received and checked your return, you'll get your refund within 5 business days via your original payment method.
Exchanges
Need a different size or colour? Place a new order and return the original item — that way you're guaranteed availability.
Questions about your return?
Email us at info@jannahe.com and we'll respond within 24 hours.